Job / Role Title
Founding Full-Stack Software Engineer
Company Overview
At Arlo, we believe good health insurance does not have to break the bank. We are revolutionizing health insurance for small and medium-sized employers by offering affordable plans that are up to 20% cheaper than the incumbents (United, Cigna, etc). We empower low-income earners with better insurance options and provide them with exceptional support throughout their healthcare journeys. By making high-value care options more easily accessible, we lower premiums, deductibles, and other out-of-pocket costs.
Our founders have extensive experience building modern, user-friendly interfaces on top of slow-moving incumbents and legacy infrastructure - working on claims analytics at Palantir and McKinsey, and benefits administration systems at a Y-Combinator startup. We raised a $4M seed round from Upfront Ventures, 8VC, and General Catalyst, and are now looking to grow our team!
Transforming health insurance is a tough battle - but the mission of bringing affordable health care is worth fighting for. We are hard-working, team-oriented, value diverse opinions and debate, and hire for a hands-on mentality.
Learn more at www.joinarlo.com
Team Overview & Role Impact
As Arlo’s founding full-stack software engineer, you will build the foundation for the first health plan with a relentless focus on simplifying the complex healthcare journey. Your work will be in the hands of members, employers, and brokers. Some of the projects you will be working on:
- Member Services App - Our modern, member services application is the first point of care for our members, who use our application to find the right provider for their condition, learn about affordable options for their healthcare and medications, access virtual primary/urgent/mental care, receive expert opinions on their diagnoses, refill their prescriptions without going to the doctor, understanding how much their healthcare will cost before going to the doctor, and much more. Our member services application delivers a personalized experience that is critical to improving healthcare outcomes.
- Proactive Member Outreach - You will work with our Care Navigation Team to identify patterns in member claims data and behavior to build automated workflows to identify members in need of help, and develop novel engagement strategies to get members back on track with their healthcare.
- Knowledge Management - Our Care Navigation Team can answer thousands of questions from our members as they support them through their healthcare journey. You will work with the Care Navigation Team to scale their knowledge by making it simpler for members to ask questions and find relevant answers.
- Provider & Vendor Data Infrastructure: We are integrating data from various internal and external sources and need to build a modern, scalable infrastructure to support our workflows.
- Employer and Broker Platform - Employers and brokers want innovative solutions for the employees, but are wary of the implementation effort takes. You will work on automating our quoting process, building payroll system integrations to simplify eligibility data collection, and more, to make Arlo the most seamless option in the market.
Responsibilities